User Experience (UX) Test Plan

Owned by njoniec (Deactivated)
Dec 05, 2019
1 min read

Oral histories audio file front-end functionality

  1. Determine personas

    1. 5 people will reveal 80% of issues

      1. Testers (2 from each category)

        1. 80/20 fellows

          1. Rebecca Kaplan (consent received in-person)

          2. Ali Straub (consent received in-person)

          3. Ruth Rand as backup

        2. Staff

          1. Mariel Carr (consent received over email 9/30/19)

          2. Rigoberto Hernandez (consent received over email 9/30/19)

        3. Non-Science History Institute researchers

          1. Testers should have a rough understanding of research methods and a general familiarity with digital library systems.  This way, we do not need to orient them with the basics of conducting research using library tools.

            1. Alex Palma-Carpenter’s Hall employee with history background (consent received over email 10/1/19)

            2. Susan Laquer-Archivist at the American Philosophical Society (consent received over email 9/30/19)

  2. Study goals

    1. See if participants can identify oral histories containing audio files

    2. Find out if participants can locate and download a particular passage within audio files

    3. Determine whether filename labels are user-friendly as-is or if filename more closely mirroring transcript aids user

  3. Tasks to perform

    1. Locate oral history with audio files

    2. Find particular passage and download original oral history file

    3. See ux_questions_responses spreadsheet for anticipated tasks

  4. Pilot session

    1. Plan dry run with someone unfamiliar with study

      1. Ashley Augustyniak (consent received over email 9/30/19)

  5. Logistics

    1. Screencast sessions using Screencast-O-Matic software set up on Ashley Bowen’s library laptop

    2. Document findings in “user responses” tab of ux_questions_responses spreadsheet

    3. Have follow-up meeting with tech team to go over findings