Resque admin panel
If a file doesn't get characterized correctly the first thing to do is check the resque admin panel. There you can view failures and restart jobs. If you see a clear stack trace pointing to a bug this may not help, but if you see a vague error about "deadlock?" this might work. Restart the job and then check the site to see whether the derivatives came through.
- ssh to the machine
- edit /opt/sufia-project/current/config/initializers/resque_admin.rb
- Add 'return true' before the end of the method
- Save the file and restart the application
- Navigate in the browser to, e.g., hydra.chemheritage.org/admin/queues
- Make sure to change the initializer back when you are done
This process will improve once we have admin users in place; you'll just be able to log in and navigate straight to this page.
What version of fedora is running?
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